Once the list has been cleared from each device, re-enable iCloud sync on each device. Then wait for each of the devices to clear from the list of Registered Devices. Then on each device go into the iCloud Sync screen and click or tap on the “Reset iCloud Sync” button. Then set it to the same value as you have on all the other devices now. Tap on the Tools button, then tap on “Security Settings”. Make up some value for it that you will remember later. To set the encryption key, select the Preferences command under the Tap Forms menu on the Mac version. So here’s how you get them all to be the same on each device: So after they have realized the confusion and have successfully set the same encryption key on each copy of Tap Forms, iCloud sync began working again for them. So now in order for each copy of Tap Forms to be able to decrypt the sync files generated by all the other copies of Tap Forms, each copy has to have the exact same encryption key set.Ī few customers have confused the Passcode lock with the encryption key. It actually combines it with the algorithmically generated key, so even you wouldn’t be able to decrypt the sync files without knowing both keys. Tap Forms was using an algorithmically generated key which all versions of Tap Forms knew how to generate, so each copy of Tap Forms could automatically decrypt the sync files being generated from all other copies.īut in version 2.2 for Mac and version 3.8.1 for iOS, I’ve changed that so that Tap Forms will use the encryption key that you have set in the security settings screen. The issue was with the key being used to create the sync files. The data was always encrypted before being sent to iCloud. Some customers had concerns that they believed the data files I sent to iCloud were not being encrypted because when they added a new device and synced, Tap Forms happily downloaded the data from iCloud and was able to decrypt it and display it to them. In the latest update for Tap Forms for iOS and Mac, I changed the way that the sync files are encrypted before being uploaded to iCloud.
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